Texas Tech University

Frequently Asked Questions (FAQ)

Web Accessibility Training FAQs

Compliance & Deadlines

The deadline for compliance with the Department of Justice (DOJ) ruling is April 24, 2026. We are aiming for 90% compliance on TTU web content by this date. If you encounter documents stating otherwise, please forward them to digitalaccessibility@ttu.edu so we can ensure consistency.

Our goal is to achieve at least 90% accessibility on TTU webpages while meeting WCAG 2.1 AA level standards.

Please prioritize public-facing websites first. The second priority is student-facing websites. Eventually, all sites, including internal ones, must be updated to be fully accessible.

This is not a step we have reached yet. You do not need to add a cookie disclaimer at this time.

Silktide Tool Usage

Currently, automated scanning is limited because authenticated pages are behind multi-factor authentication. However, you can test these pages manually using the Silktide Toolbar after logging in. We are working with Silktide to enable auditing for authenticated pages in the future.

The automated website checker is generally limited to websites ending in "ttu.edu." However, you can manually test any website using the "Inspect" tool within the Silktide platform, or utilize the Silktide Toolbar to inspect any webpage you are currently viewing.

You can manually test password-protected or dynamic content by utilizing the Silktide Toolbar to inspect the content you are currently viewing after logging in with your credentials. Reach out to digitalaccessibility@ttu.edu if you run into specific issues.

Yes. If you are utilizing the Silktide Toolbar, you can test pages published to the development server (available on the TTU network). Please contact us if you encounter issues.

Our primary focus is the DOJ ruling related to web content accessibility and the April 2026 deadline. Reading level flags fall under the "Content" category rather than strict accessibility compliance and are not a primary concern at this time.

Yes, Silktide supports spell-checking in over 20 languages. Please email digitalaccessibility@ttu.edu so we can adjust the settings for your specific site.

Please email our team at digitalaccessibility@ttu.edu, and we will add the necessary webpages to your user role.

No, TTU does not subscribe to Silktide Analytics. University Marketing & Communications utilizes Google Analytics, which is the best source for this information.

You can recover ignored items easily. In the Silktide interface, click "Accessibility" on the left menu bar, and then click "Checks." This will display all issues found in the audit, allowing you to locate and address any previously ignored items.

Scope of Testing

Our current priority is public-facing platforms. While all digital products must meet WCAG 2.1 AA standards, internal reports used by a small number of staff who do not require assistive technology are considered lower risk at this time.

Yes. All websites representing the university need to be updated to be fully accessible, regardless of where they are hosted.

If you cannot edit a PDF (e.g., it belongs to an external entity), we cannot verify its accessibility or accuracy automatically. If the PDF contains broken links or accessibility errors and you cannot fix it, the general recommendation is to remove it or replace it with content you control.

Content & Best Practices

Captions are required for all pre-recorded (WCAG Level A) and live videos (WCAG Level AA). Standard Audio Descriptions are also required under WCAG Level AA. Media alternative transcripts are optional but strongly recommended.

TTU offers captioning assistance for faculty and course content. Request captioning assistance here.

Our recommendation is to not set links to open in a new tab, as it takes away the user’s choice in how they navigate the webpage and can be disorienting for screen reader users.

Our recommendation for PDF content, including degree checklists and tables, is to convert it into a webpage with live HTML content whenever possible. This ensures broader accessibility and easier maintenance.

No. Scanned images of handwritten text (especially mathematics) are not accessible because assistive technology cannot interpret the image data. To meet WCAG 2.1 AA standards, this content needs to be converted into a digital, text-based format. We recommend re-typing notes into Microsoft Word using the built-in Equation Editor.

Silktide currently has a file size limit of 50MB. We strongly recommend "pulling out" PDF content and converting it into standard HTML web pages whenever possible. The Texas Tech Accessibility Committee is acquiring PDF remediation tools and will offer specific training in Spring 2026.

We cannot comment on graduation requirement changes at this time. However, the Digital Accessibility team is actively looking into PDF remediation tools that will assist in creating more accessible PDF documents for all students and faculty.

Microsoft Forms are generally accessible out of the box. However, customization can sometimes introduce issues. Advanced training on forms will be provided in Spring 2026.

The DOJ ruling specifically covers digital accessibility. Physical, printed copies of PDFs do not fall under this digital mandate, though the digital file itself should be accessible if hosted online.

White space issues on forms are not a priority at this time and generally do not need to be addressed immediately.

Training & Technical Support

Yes. We encourage all employees, including faculty, staff, and student assistants, to attend trainings. Introductory training is available now, and advanced training sessions will begin in the Spring.

Every time a new staff member takes editing control of a webpage, that person needs to go through accessibility training. We will offer training consistently throughout the year to accommodate staff changes.

If you need assistance with navigating Modern Campus, please contact mc.web@ttu.edu for training opportunities.

Yes. The training material covered in December is the same as earlier sessions. More advanced training will begin in January.
Upcoming Dates:
December 8th: 11:00 AM – 12:00 PM
December 15th: 9:00 AM – 10:00 AM

We anticipate announcing training dates for PDFs and presentations by the end of this year, with sessions beginning in Early Spring 2026.

Side scrolling is generally caused by content within the main body of the page (such as wide tables or large images) that breaks the layout. Please contact digitalaccessibility@ttu.edu if you need assistance troubleshooting this issue.

For errors related to the Modern Campus CMS, source code, or stylesheets that you cannot edit, please contact the Modern Campus team at mc.web@ttu.edu. The Digital Accessibility team does not manage CMS functionality.

If Silktide flags pages that you cannot see or locate within the CMS to delete, please contact the Modern Campus team at mc.web@ttu.edu for resolution. Our team does not control the CMS file structure.

We cannot verify information on external PDFs living outside TTU servers. You must perform a manual check. Removing obsolete or broken links will improve your site's accessibility score.

Digital Accessibility