A staff member with tremors uses the Tab key to move through web forms because using
a mouse is physically painful. They visited a departmental survey page where the designer
had removed the default blue focus ring because they thought it was "ugly" (outline: 0;).
The staff member pressed Tab repeatedly but couldn't tell which field they were in. They accidentally typed their email into the "Name" field and their ID into the "Comments" field. Frustrated and unable to confirm their entries visually, they abandoned the form entirely.