The TechAlert system will only be used to reach you in the event of a campus or regional emergency. It is not intended as a personal emergency contact listing to notify family or significant others if you become ill or injured at work/school.

1. Avoid Area – Keep a safe distance.
• Stay away from a specific campus location(s).
• Example emergencies: vehicle accident, flooding, fire, bomb threat, chemical spill
2. Evacuate – Move to safety.
• Quickly exit the specified location(s) and move to a safe place.
• Example emergencies: fire, bomb threat, chemical spill, explosion, gas leak
3. Lockdown – Secure in place.
• Stay indoors or find refuge in a lockable room, turn off lights, close shades/blinds, stay low and out-of-sight, silence electronics, and await an "all clear" message.
• If you see or hear an active threat, AVOID. DENY. DEFEND.
• AVOID. - Create distance between you and the threat.
• DENY. - Barricade or block entry.
• DEFEND. - Be prepared to defend yourself.
• Example emergencies: active shooter, armed individual
4. Shelter-in-place – Find safety.
• Hazard – Move or stay indoors. Take shelter in an interior room with no or few windows.
• Example emergencies: unknown threat, chemical, nuclear, or biological hazard
• Weather - If no basement is available, go to a lower-floor interior room, like a bathroom or closet. Stay away from windows.
• Example emergencies: tornado warning, severe thunderstorm warning

Variations in delivery times are common for large organizations sending mass communications. Texas Tech dispatches alerts to over 53,700 recipients.

We are committed to sending regular TechAlert updates throughout any ongoing emergency, even when no new information is available. These updates, complete with timestamps, are available on the TechAlert website.

TechAlert messages are instructions to keep the campus community safe during emergency situations. The goal is to provide direct, clear, brief messages so the community can quickly follow instructions.

Depending on the situation, follow-up TechAlert messages will provide status updates, even if additional information isn’t available. You should continue to follow the last message instructions until you receive a TechAlert message instructing otherwise.

TechAlert will send an “All Clear” message once the emergency is concluded.

Texas Tech University upgraded the TechAlert system with BlackBerry AtHoc in Fall 2025. This upgrade helps us deliver essential alerts faster and more efficiently during critical situations.

1. Faster & More Reliable Emergency Alerts - Government agencies and major institutions use BlackBerry AtHoc for crisis communication. It will enhance how we deliver emergency notifications directly to you.
2. New Mobile App for Instant Alerts - With BlackBerry AtHoc, you’ll receive emergency alerts right on your phone through a mobile app—quicker than ever! More features will roll out over time to improve campus safety.
3. Stay Updated on the Transition - The TechAlert website will regularly be updated with news, FAQs, and guides to help you prepare for this change.
4. Your Safety Comes First - This upgrade is all about keeping our Red Raider community safe. With BlackBerry AtHoc, we can share vital information more effectively and inform everyone during emergencies.

To receive alerts, please follow these steps:

1. Download the BlackBerry AtHoc App.
• Visit the Apple App Store or Google Play Store.
• Search for "BlackBerry AtHoc."
• Download and install the app on your mobile device.
2. Register Your Device
• Open the BlackBerry AtHoc app.
• Enter the email address associated with your AtHoc account. That is your ttu.edu email address if you are a student, faculty, or staff.
• Verify Your Email: Check your email for a verification message from AtHoc and click the Verify Now link.
• Enter the organization code, TTU.
• Complete the registration process by entering your contact details.
• Allow notifications for the BlackBerry AtHoc app in your device settings.
3. Update Your Contact Information
• Go to the TechAlert website and select “Manage Notifications.”
• You will log in with your eRaider credentials.
• Ensure your phone numbers, email addresses, and other relevant contact details are current.
• This will allow you to receive alerts through multiple channels.
4. Add TechAlert to Your Contacts
• Download, open, and save the TechAlert contact card (VCF file).
• Text: 28462, 73101
• Phone: (806) 744-9336
• Email: ttuemergencyalert@ttu.edu

Parents and family members who wish to receive alerts via the BlackBerry AtHoc mobile app may download the app AFTER their student adds them as a “Dependent” with an email address in their contact profile.

1. Download the BlackBerry AtHoc App.
• Visit the Apple App Store or Google Play Store.
• Search for "BlackBerry AtHoc."
• Download and install the app on your mobile device.
2. Register Your Device
• Open the BlackBerry AtHoc app.
• Enter the organization code, TTU.
• To complete the registration process, verify your email address.
• Allow notifications for the BlackBerry AtHoc app in your device settings.

Your student may add your phone number to the TechAlert system.

1. Students visit techalert.ttu.edu, select "Manage Notifications," and log in with their eRaider credentials.
2. Once logged in, click on the Dependents section. This will display a list of your student’s current dependents (parents and family).
3. Click the Add button to open the New Dependent window.
4. In the Basic Information section, your student should enter details for their dependent (parents and family): First Name and Last Name.
5. In the Online Addresses section, your student can add contact information such as email addresses or phone numbers.
6. Save the Dependent Profile: After entering the necessary information, click Save. A success message will confirm that the dependent (parents and family) has been added to your student’s profile.
7. Add TechAlert to Your Contacts
• Download, open, and save the TechAlert contact card (VCF file).
• Text: 28462, 73101
• Phone: (806) 744-9336
• Email: ttuemergencyalert@ttu.edu

Parents and family members who wish to receive alerts via the BlackBerry AtHoc mobile app may download the app AFTER their student adds them as a “Dependent” with an email address in their contact profile.

1. Download the BlackBerry AtHoc App.
• Visit the Apple App Store or Google Play Store.
• Search for "BlackBerry AtHoc."
• Download and install the app on your mobile device.
2. Register Your Device
• Open the BlackBerry AtHoc app.
• Enter the organization code, TTU.
• To complete the registration process, verify your email address.
• Allow notifications for the BlackBerry AtHoc app in your device settings.

Yes, text TECHALERT to 28462 or scan the QR code on the event screen to enroll. Remember, you’ll need to subscribe at each game/event. Your contact information will be removed from the emergency alert system 48 hours after each game/event.

Campus guests can text TECHALERT to 28462 or scan the QR code shown on the stadium/event video board.

Yes. For privacy, your contact information is automatically removed 48 hours after each game/event. So you’ll need to re-enroll for every game/event you attend.

Simply text “unsubscribe TECHALERT” to 28462 at any time.

No. This is only for game/event emergency alerts. There will be no marketing messages or unrelated texts.

No, your information is only used for notification in the event of a campus or regional emergency.

The system will only be used to reach you in the event of a campus or regional crisis, as defined by university officials.

The system will only be used to reach you in the event of a campus or regional crisis, as defined by university officials.

You may change your information as often as necessary by visiting techalert.ttu.edu and selecting “Manage Notifications.”

You may not have the correct phone number in the TechAlert emergency notification system. To update your contact information, go to techalert.ttu.edu and select “Manage Notifications.” Then, log in using your eRaider username and password and verify your contact information is correct or add your contact information.

Yes, you will receive an email notification in an emergency. Additionally, you can select to be notified by Blackberry AtHoc App, text message, and phone call (TTY service available).

Your student may add your phone number to the TechAlert system.

1. Students visit techalert.ttu.edu, select "Manage Notifications," and log in with their eRaider credentials.
2. Once logged in, click on the Dependents section. This will display a list of your student’s current dependents (parents and family).
3. Click the Add button to open the New Dependent window.
4. In the Basic Information section, your student should enter details for their dependent (parents and family): First Name and Last Name.
5. In the Online Addresses section, your student can add contact information such as email addresses or phone numbers.
6. Save the Dependent Profile: After entering the necessary information, click Save. A success message will confirm that the dependent (parents and family) has been added to your student’s profile.
7. Add TechAlert to Your Contacts
• Download, open, and save the TechAlert contact card (VCF file).
• Text: 28462, 73101
• Phone: (806) 744-9336
• Email: ttuemergencyalert@ttu.edu
• Family members may also view active alerts at:
• techalert.ttu.edu
• X - @TexasTech
• Facebook - Texas Tech University

Parents and family members who wish to receive alerts via the BlackBerry AtHoc mobile app may download the app AFTER their student adds them as a “Dependent” with an email address in their contact profile.

1. Download the BlackBerry AtHoc App.
• Visit the Apple App Store or Google Play Store.
• Search for "BlackBerry AtHoc."
• Download and install the app on your mobile device.
2. Register Your Device
• Open the BlackBerry AtHoc app.
• Enter the organization code, TTU.
• To complete the registration process, verify your email address.
• Allow notifications for the BlackBerry AtHoc app in your device settings.

Yes, all Texas Tech University community members, regardless of location, will receive TechAlert notifications for critical situations that might affect them directly or indirectly. Update your contact information and preferences at at techalert.ttu.edu. Select “Manage Notifications” and log in with your eRaider username and password.

School of Veterinary Medicine students/faculty/staff will receive STAT!Alert notifications from the Texas Tech University Health Sciences Center (TTUHSC) if there is an emergency at either the School of Veterinary Medicine campus or the TTUHSC Amarillo campus.

Update your contact information for STAT!Alert with these steps:

1. Login to Raiderlink with your eRaider username and password.
2. Select “My Personal Information,” the first icon in the top black bar.
3. The next screen will ask you to “Verify Your Identity” through voice call or text message.
4. Your “Personal Information” screen will be next, where you may add/edit phone numbers.

Texas Tech University (TTU) uses TechAlert, and Texas Tech University Health Science Center (TTUHSC) uses STAT!Alert to send important messages via email, phone, and text about emergencies, weather delays, and class cancellations.

The School of Veterinary Medicine (SVM) will communicate plans about class delays or cancellations directly with its students, faculty and staff via email.

School of Veterinary Medicine students/faculty/staff will receive STAT!Alert weather notifications from TTUHSC.

Update your contact information for STAT!Alert with these steps:

1. Login to Raiderlink with your eRaider username and password.
2. Select “My Personal Information,” the first icon in the top black bar.
3. The next screen will ask you to “Verify Your Identity” through voice call or text message.
4. Your “Personal Information” screen will be next, where you may add/edit phone numbers.

For TechAlert, update your contact information, by going to techalert.ttu.edu and select “Manage Notifications.” Then, log in using your eRaider username and password.

For STAT!Alert local severe weather and emergencies, update your contact information using these steps:

1. Login to Raiderlink with your eRaider username and password.
2. Select “My Personal Information,” the first icon in the top black bar.
3. The next screen will ask you to “Verify Your Identity” through voice call or text message.
4. Your “Personal Information” screen will be next, where you may add/edit phone numbers.

Yes, you can designate one of your contact numbers as a text messaging phone.

You may opt out of all emergency notifications except email. To change your alert preferences and update contact information, go to techalert.ttu.edu, select “Manage Notifications,” and log in with your eRaider credentials.

Yes, emails are sent to your Texas Tech University email account (ttu.edu). You may also add another (personal) email address.

A TTY is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate by allowing them to type text messages. A TTY is required to speak at both ends of the conversation.

Yes, you must designate one of your contact numbers as TTY-enabled.

TechAlert is used to announce a significant change in campus status, such as a weather delay or closing, to ensure everyone has the time-sensitive information they need to be safe.

A good resource for Lubbock weather is the National Weather Service Lubbock website.

Yes, you will receive a TechAlert email if the Texas Tech campus is included in a National Weather Service tornado warning. You will receive TechAlert app notifications (BlackBerry AtHoc), phone calls, and/or text messages if you are signed up to receive those. To change your alert preferences and update contact information, go to techalert.ttu.edu, select “Manage Notifications,” and log in with your eRaider credentials at any time. The City of Lubbock has an outdoor warning system that will also activate.

Yes. The City of Lubbock has an outdoor warning system that will activate in certain situations.

• Monthly Tests - Tests are scheduled for the 2nd Friday of each month between 9 and 10 a.m.
• Tornado Warning - The National Weather Service issues a warning for all or a portion of the city.
• Tornado Spotted - A tornado has been observed by trained storm spotters or reliable storm chasers within the city limits.
• Severe Thunderstorm Warning - The National Weather Service issues a warning for all or a portion of city limits with a wind tag of 90 MPH or more.

Texas Tech leadership makes weather delay and cancellation decisions the evening before or early morning. A TechAlert notification will be issued with that information. To update your contact information, go to techalert.ttu.edu and select “Manage Notifications.” Then, log in using your eRaider username and password.

We understand the need for timely updates regarding campus operations. Many factors are considered before making a decision that impacts campus operations, with the safety of the Texas Tech community being our top priority.

If campus is closed, all classes, including those that meet online, will be canceled.

If there is a delayed opening, all in-person and online classes scheduled to begin before campus opens will be canceled. Please see the Winter Weather Instructions page for more information.

Texas Tech University considers National Weather Service forecasts and ERCOT grid condition levels when deciding whether to initiate a campus delay or closure.

The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to more than 26 million Texas customers and represents 90 percent of the state's electric load. ERCOT is a membership-based nonprofit corporation governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature.

The City of Lubbock, including Texas Tech University, joined the ERCOT grid in 2021.

Download, open, and save the TechAlert contact card (VCF file).

A VCF file, also known as a vCard file, is a standard file format used to store contact information. It is a widely supported format for exchanging contact information between devices, applications, and platforms.

If you encounter any issues, ensure that your iPhone's software is up to date and that you have the necessary permissions to access and modify your contacts.

1. If someone has sent you a VCF file via email, messaging app, or other means, locate the message or email.
2. Open the message or email containing the VCF file. Locate and tap on the VCF file attachment.
3. Your iPhone will recognize the VCF file as a contact card. Once opened, you can view the contact details, including the person's name, phone number, email address, etc.
4. If the contact information is not already in your address book, you can choose to add it to your contacts. Look for an option like "Add to Contacts" or "Create New Contact" and follow the prompts to save the information.

If you encounter any issues, ensure that your device's software is up to date and that you have the necessary permissions to access and modify your contacts. These steps may vary slightly depending on the specific Android device and the version of the operating system it's running.

1. If you receive a VCF file via email, messaging app, or any other means, locate the message or email.
2. Open the message or email containing the VCF file. Find and tap on the VCF file attachment.
3. Your Android device will recognize the VCF file as a contact card. Once opened, you can view the contact details, including the person's name, phone number, email address, etc.
4. If the contact information is not already in your address book, you can choose to add it to your contacts. Look for an option like "Add to Contacts" or "Save Contact" and follow the prompts to save the information.

If you encounter any issues, ensure your Mac's software is up to date and you have the necessary permissions to access and modify your contacts. Remember that the default contact application on Mac is usually the "Contacts" app.

1. If you receive a VCF file via email or any other means, locate the message or email.
2. On your Mac desktop, double-click on the VCF file. This action will open the file using the default contact application on your Mac.
3. Once opened, you can view the contact details, such as the person's name, phone number, email address, and other relevant information.
4. If the contact information is not already in your address book, you can choose to add it to your contacts. Look for an option like "Add to Contacts" or "Create New Contact" and follow the prompts to save the information.

Remember that the steps might vary slightly depending on your specific version of Windows and the Contacts app you are using. If you prefer, there are also third-party contact management applications that you can use to open and manage VCF files on your PC.

1. If you receive a VCF file via email or any other means, locate the message or email..
2. Save the VCF file to a location on your PC, such as your desktop or a specific folder.
3. On Windows 10 or later, you can use the built-in Contacts app. Open the Start menu, search for "Contacts," and select the "Contacts" app.
4. Inside the Contacts app, look for an option to import contacts. This might be labeled as "Import," "Import Contacts," or something similar.
5. Choose to import contacts and navigate to where you saved the VCF file.
6. Select the VCF file and follow the prompts to import the contacts.
7. Once imported, you can view the contact information within the Contacts app.

You may opt out of all emergency notifications, except for email, by going to techalert.ttu.edu and selecting “Manage Notifications.” Texas Tech University strongly recommends that you provide at least one phone number. The contact information you provide will ONLY be used for emergency notifications.

The TechAlert emergency notification system is pre-loaded with the primary phone number listed for you in the university’s student or employee information TechAlert system. Texas Tech University strongly recommends you provide the best emergency notification contact information by going to techalert.ttu.edu and selecting “Manage Notifications.”

Once your employment starts with Texas Tech University, you will automatically be enrolled in the TechAlert system to receive emergency notifications.

To receive alerts, please follow these steps:

1. Download the BlackBerry AtHoc App.
• Visit the Apple App Store or Google Play Store.
• Search for "BlackBerry AtHoc."
• Download and install the app on your mobile device.
2. Register Your Device
• Open the BlackBerry AtHoc app.
• Enter the organization code, TTU.
• Complete the registration process by entering your contact details.
• Allow notifications for the BlackBerry AtHoc app in your device settings.
3. Update Your Contact Information
• Go to the TechAlert website and select “Manage Notifications.”
• You will log in with your eRaider credentials.
• Ensure your phone numbers, email addresses, and other relevant contact details are current.
• This will allow you to receive alerts through multiple channels.
4. Add TechAlert to Your Contacts
• Download, open, and save the TechAlert contact card (VCF file).
• Text: 28462, 73101
• Phone: (806) 744-9336
• Email: ttuemergencyalert@ttu.edu