RE: Size and Growth

["Hatton-Montoya, Sharon" <hatton@uscolo.edu>]

How do you staff that many hours with only ten peer tutors?  Do you have   
quite a few faculty tutors?  When I read your message it kind of blew me   
away, and I admit, I feel very inadequate because I have 13 peer tutors   
and some faculty volunteers and out hours are from 9-5 M, W, Th, F and   
9-6:30 on Tu.  I have often thought about trying to stay open at other   
times but have never figured out how to staff more hours.  I would love   
to learn from you and others who have solved the problem of extended   
hours with few tutors.  Sharon Hatton-Montoya

 -----Original Message-----
From: owner-wcenter [SMTP:owner-wcenter@ttacs6.ttu.edu]
Sent: Monday, October 12, 1998 2:32 PM
To: wcenter
Subject: Re: Size and Growth

This is a multi-part message in MIME format.
 --------------F073F90C816C069212AE5D17
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

We are almost 1400 students and we have extensive hours--it used to be   
many
fewer, but we want to be available.  We staff with students (about 10   
peers)
and
faculty (anywhere from 3-7).  Faculty get an hourly rate.  We are open
9am-12midnight Monday-Thursday; 9am-4pm Friday; closed Saturday;
1pm-12midnight
Sunday.  Our evening campuses are not in proximity to our main campus (we   
have
satellites throughout the state), and we are preparing to undertake an   
on-line
access for those students who are at those Satellite campuses--we may   
have to
hire a peer tutor for Saturdays to answer an online request.

Cheers and good luck!
Sarah Dangelantonio
Franklin Pierce College
Rindge, NH

Felicia Mitchell wrote:

> We have about 980 students at E&H.  Our tutorial services are available
> 20 hours a week and by appointment (not that many requested).  We were
> open longer last year, but I found that trying to staff the center was
> not easy (less quality + more quantity = more complaints about   
service).
> The lab itself is open many more hours for students who want to use the
> computers.
>
> The question about being open relative to size is an interesting one.
>
> Ann Green wrote:
> >
> > Hi!  I'm new to the list, and I wanted to consult you all.  I'm in my
first
> > year at a small to medium sized university (3,100 day students, plus
> > another 900 or so in the evening college), and I'm starting the   
Writing
> > Center.  They've given me a great space for the Center, and   
initially, a
> > tiny budget.  Right now we're open about 18 hours per week and   
providing
> > about 45 hours of total tutoring (paid for mostly in credits).  While   
I
> > know that each center is unique, I'm curious about how much time more
> > established centers at equivalent size universities are open.  How   
much
are
> > you all open relative to the size of your universities?
> >
> > Thanks!
> >
> > Ann
> >
> > Ann E. Green
> > English Dept.
> > St. Joseph's University
> > 5600 City Line Ave.
> > Philadelphia, PA  19083
> > 610-660-1889
>
> --
> Felicia Mitchell
> http://www.faculty.ehc.edu/users/fmitchel

 --------------F073F90C816C069212AE5D17
Content-Type: text/x-vcard; charset=us-ascii; name="vcard.vcf"
Content-Transfer-Encoding: 7bit
Content-Description: Card for Sarah Dangelantonio
Content-Disposition: attachment; filename="vcard.vcf"

begin:          vcard
fn:             Sarah Dangelantonio
n:              Dangelantonio;Sarah
org:            Franklin Pierce College
email;internet: dangelst@rindge.fpc.edu
title:          Associate Professor of English
x-mozilla-cpt:  ;0
x-mozilla-html: FALSE
version:        2.1
end:            vcard


 --------------F073F90C816C069212AE5D17--