Re: Student Surveys -- any suggestions?

[Sabrina Peters Whitehead <cbslp@TTACS.TTU.EDU>]

Karen,

You might also inquire as to whethere a teacher has ever required them to
come to the Writing Centere or merely recommended they go.

Also, get demographic information such as major, classification, age,
gender, ethnic background.  You may be able to see some patterns of who
uses the WC and who doesn't in the demographic information





At 11:44 AM 10/8/98 +0000, you wrote:
>
>Will those of  you who have surveyed your general student population 
>be willing to share a few tips with a novice?   Survey Date: Oct 23
>
>Today, my lead tutor and I just sent of a survey to the _faculty_ 
>(which I have attached in a WP file), and now we are composing a 
>survey to the general student population--as opposed to patrons 
>only.  We hope to accomplish a few things:
>
>1.  Raise awareness of our sevices by the act of taking the survey
>2.  Find out why students come
>3.  Find out why students don't (unaware, bad hours, procrastinate?)
>4.  Find out why they don't come back if they did come 
>5.  Find out what areas of writing they want help with (content, 
>cohesion, concision, clarity and correctness)
>
>If I am overlooking some topics that may be important, please alert 
>me. If you have learned a few tricks to the format and wording of 
>your surveys, I'd love to learn from you.  In the faculty survey, we 
>tried to be concrete and survey behaviors not just squishy 
>feelings/attitudes.  I don't know how useful the findings will be, 
>but at least we got them to think about our service for a minute!
>
>Thanks for your attention.
>
> 	karen austin
>
>
>
>
>Karen D. Austin, Writing Center Director
>Shepherd College, Shepherdstown, WV  25443
>
>kaustin@intrepid.net   (304) 876-5293
>ShepOwl: scwcweb@shepherd.wvnet.edu
>Webpage: http://www.shepherd.wvnet.edu/scwcweb
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>   ---- File information -----------
>     File:  instructor_survey.wpd
>     Date:  5 Oct 1998, 15:16
>     Size:  7504 bytes.
>     Type:  WordPerfect
>
>Attachment Converted: "d:\program files\eudora\attach\instructor_survey.wp"
>
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Sabrina L. Peters Whitehead			While Eeyore frets...
Graduate Part-Time Instructor			...and Piglet hesitates
On-line Writing Center Consultant		...and Rabbit calculates
Deparment of English				...and Owl pontificates
Texas Tech University				...Pooh just is.
sabrinalee@ttu.edu