Re: TQM-like stuff for WC

[Writing Center Tutor <WCTut@ACS2.FMARION.EDU>]

In a manufacturing environment, TQM is seemingly easier to define. 
In fact, the emphasis seems to be more simplistic because 
this scenario involves concrete, similiar objects perhaps on a large scale 
assembly line.  Such a concept involves all levels of management even to 
include the lowest worker on the payroll. Perhaps when dealing with service 
organizations such as a writing center, TQM would begin with each student 
worker offering their own ideas and working in unison with the individual 
faculty members involved also. However, for the simple reason that each 
student has different writing needs, TQM becomes quite complex and more 
difficult to define.
     Such a concept has interested me greatly over the last three years 
because I am not only a tutor but also a management major. Therefore, I would 
like to propose that we incorporate workshops in which outside faculty 
members could be involved in the center. A proper start would be to request 
that each business professor assigns a paper that would entail one 
group visit to the writing center. This class meeting would 
be a type of workshop in which the tutor assigned to this area of study would
assist them with any questions,ideas, or perspectives. The workshop would 
 be quite beneficial if the individual tutor carried some kind of 
knowledge about the topic of discussion through either recent experience or 
perhaps reading the material the students are involved in . This in itself 
would entail a visit by the specified tutor with the professor assigning the 
report and certainly some extra preparation outside of the center. Not only 
would this expose the center to more individuals on campus, but it would also 
stress the importance of writing whether a person is involved with mass 
communications or even a field in finance. thanks,Sean Milligan F.M.U.