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Removing the Infection:
Cleaning Your System

For assistance with an infected TTU computer system, you may contact IT Help Central at (806) 742-HELP (4357).

If you would like to explore repairing the system yourself, we recommend the following steps:

  1. Before you do anything, backup all your data.
  2. Install a clean version of your operating system.
  3. Disable unnecessary services.
  4. Install all vendor security patches.
  5. Be cautious of using data from backups.
  6. Change passwords.
  7. Configure firewalls to defend networks.
  8. Reconnect to the Internet.

Additional Resources